If an appointment is made and not attended then a full standard fee will be charged, as per our Cancellation Policy.
For all appointments and bookings, we follow a 24-hour cancellation policy.
This policy means that if you need to reschedule or cancel your appointment, we kindly request that you provide us with at least 24 hours notice to avoid any cancellation fees.
If you need to urgently contact our team regarding your appointment, please phone 1300 295 139.