To cancel or reschedule your appointment, please contact our fantastic admin team between the hours of 9am – 5pm AEST QLD Time.
My appointment is more than 24 hours away:
Please use the link in your booking confirmation email or SMS to reschedule your appointment.
My appointment is in the next 24 hours:
Please contact our team here: https://support.myweightlossclinic.com/hc/en-us/requests/new
Please note: if you try and use the booking link to reschedule within 24 hours, the link will not work as it goes against our cancellation policy. You will need to contact our team if you are within 24 hours of your appointment.